Effective Date: 11/28/2023
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Welcome to 1ASSIST, a unit managed by Syndicate Virtual Services ("1ASSIST," "we," "us," or "our"). This Cancellation and Refund Policy outlines our guidelines regarding cancellations and refunds for the services we offer.
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1. Cancellation Policy
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Cancellation Requests: Cancellation requests must be submitted in writing to info@1assist.net.
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Cancellation Window: Cancellations are accepted within [7] days from the date of service purchase.
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No Refunds After Service Commencement: Once the service has commenced, no refunds will be issued for the remaining unused portion of the service.
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2. Refund Policy
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Refund Eligibility: Refunds are not available after the service has started.
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Quality of Service: While we do not offer refunds, we are committed to providing high-quality service. If you encounter any issues or are unsatisfied with your assistant, we are happy to address your concerns and consider alternatives.
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Assistant Change: If you are dissatisfied with your current assistant, we offer the flexibility to change your assistant. Please contact us at info@1assist.net to request an assistant change.
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3. Contact Information
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For cancellation requests, assistant changes, or any inquiries related to our cancellation and refund policy, you may contact us through the following channels:
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Email: info@1assist.net
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Phone: +15177815021, +917701856100
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Mailing Address: B605, Pristine Avenue, Gaur City 2, Ghaziabad, 201009
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4. Exceptional Circumstances
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In exceptional circumstances, we reserve the right to review and consider refund requests on a case-by-case basis. Such circumstances may include technical issues, service interruptions, or other situations beyond the customer's control.
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5. Changes to the Policy
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1ASSIST reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation and Refund Policy. If you do not agree with these terms, please refrain from using our services.